Recover your license
Your license key, your receipts and the Macs your key is active on are in the customer portal. Sign in with the email address you bought with.
Questions
Where do I find my license key?
Your key is in the purchase receipt email from Polar, sent to the address you used at checkout, and in the customer portal. Search your inbox for Shotbolt and check your spam folder.
I moved to a new Mac. What now?
Moving is free. On the old Mac, choose Deactivate This Mac in the app's License window. If you no longer have it, free it in the customer portal. Then enter the same license key on the new Mac. A license works on one Mac at a time, or on two with Shotbolt for 2 Macs; see the terms.
I no longer have access to that email address.
Email support@shotbolt.app with any details of the purchase you still have, such as the approximate date or the name on the order, and we will help.
Who runs the customer portal?
Polar, which also handles checkout. You sign in there with the email address you bought with. See the privacy policy.